SkipioReviews

I have been waiting for more than a year for the generation system to do it's thing. The electricity went out last night, the generator that I purchased started immediately and there was seamless power to my house. Although it is Houston it happened to be 36 degrees in which I might of been chilly when I woke up but that did not happen because of the unit that was installed. Hec I will be able to watch the football games today while my neighbors are wondering why I still have power. Great job Grasten, I surely appreciate it!

This company got it done. There is no other way to describe the dedication from a personal phone call by the president to each and every employee that was onsite. My mom was diagnosed with stage 4 cancer and they literally moved mountains to install a generator quickly and efficiently. They followed their timelines and showed up exactly when they said they would. There was zero headache on our part and we could focus on providing my mom the comfort care she needs. This company was outstanding.

We called Grasten to perform the first service on our standby Generac 38 kw generator. Trevor their service technician was professional and knowledgeable. He reviewed the service requirements in terms of what Generac recommends and performed the service with no issues. It was a good experience all around from scheduling the maintenance to the work performed . We would highly recommend Grasten. Good job! A.J. Clark Woodlands Tx

When lightning hit our Generac, Grasten was very quick to repair it.

Technicians are always friendly and efficient with their work.

I gladly recommend them . They did a great job of installing and maintaining my generator. I have recommended them to everyone in my subdivision.

Service has been top notch for the past 2+ years since we got the unit. Service man is always on time. They all have been very friendly, well mannered. Especially Kory...terrific person.

Techs seem to be experienced, on time and courteous and get the job done. Thanks

They are always there when promised. The companies personnel returns phone calls promptly and usually I am able to talk to service dept or get technical help when needed.

Grasten showed up with-in hours to replace my battery before Harvey hit. They are and will always be my go to people.

Your did an excellent job and when you put the unit it went just as plan to what your service personnel said it would

Have used Grasten for the original install and servicing of our generator. Product and associated work and customer service has always been excellent. Recommend to anyone need a generator or service.

Reliable, professional, great customer service

Very forthcoming in pricing expectations. Had an issue with our generator that it wouldn't start after an outage. Even though we were past the warranty and not under a maintenenace contract, they came out to fix it that morning. I have been under contract ever since.

...they stand behind their product - the installation was excellent. The product adds piece of mind and we have "enjoyed" power outages now for several years.

Very efficient, on time , courteous ,

Install a year and a half ago went without a hitch. Grasten obtained all permits and was present for each phase. Their technician, Jordan, was on time, professional and answered questions I had without hesitation. We haven't had any problems, but based on what Grasten has done so far, I don't doubt they would stand by the product (General Whole Hose Generator)

Great service, value and people. They were competitive and did exactly what they said they were going to do on the schedule they said.

I would highly recommend Grasten. Pricing is competitive, service is great, customer service and outside service personnel are competent, "Texas courteous" and efficient. Very happy after two+ years with a water cooled Generac emergency generator.

Grasten is very reliable and quick. I highly recommend them!

Any issues I had were dealt with in a timely manner.