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Pro Care Inc

Bellevue, WA

97%

recommend 2786 surveyed
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Sep 18, 2015
Came and did the job well.
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Sep 18, 2015
WE ARE VERY PLEASED WITH THEIR WORK; THEY EVEN HELPED TO UNPLUG A DRAIN THAT WAS NOT REMOVING THE WATER THAT WAS GENERATED. tHEY CONTACTED NEIGHBORS BELOW US WHO ALSO NEEDED TO CLEAN THEIR WALKS.
suggestions

nO COMPLAINTS!

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Sep 18, 2015
Positive experience; jobs well done
suggestions

Enabling online payment

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Sep 14, 2015
Efficient and thorough
suggestions

Pick up buckets, containers, rags after job is done.

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Sep 13, 2015
Great service on my gutter cleanings. Cleaned gutters thoroughly and did some extra work attempting to patch a leak. Andy, you were Very good.
suggestions

Nothing from my perspective.

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Sep 13, 2015
Quality work and fair value. Love the emails so I remember to call you guys for Fall cleaning.
suggestions

Nothing! I've already referred you!

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Sep 12, 2015
We trust you so much and you always do a good job.
suggestions

I think you are great, we didn't have you last year because we had a new roof put on in the fall.

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Sep 12, 2015
Great Service,high quality of work, and an owner who cares about his customers, employees and his business.
suggestions

I can't think of a thing! Keep up the great work!

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Sep 12, 2015
Professionalism and cleanliness when finishing the job.
suggestions

Make it cheaper and provide a maintenance program

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Sep 12, 2015
The last time I used Pro Care was several years ago. I had the inside and outside Iof my windows cleaned . I felt that the two guys in my home were not respectful of me . They laughed and talked as they worked inside my house but became silent and stared at me when I walked in the room to check on them . There were streaks left on my windows that I could see when the sun shined on them. They did get the spots I pointed out to them, but seemed put out. More streaks were visible the next day as the sun hit different windows. When they were done they both stood and stared at me not moving, I assumed they were waiting for a tip. I did not give then one, and showed them the way out of my home.
suggestions

Impress on the workers that someone's home and money is important to them. The home owner has a right to watch the work being done . A good job will get repeat business, a poor one won't.

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Sep 12, 2015
Good customer service, friendly workers (even if they made mistakes, they rectified them - mostly....)
suggestions

Train the workers to clean the gutters before cleaning the windows:-)

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Sep 08, 2015
Thorough, very organized and neat, respectful of our home and possessions, always on time. I have nothing to redo, touch up, or clean up after they have competed their job.
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Sep 07, 2015
Andy and his crew are all very professional, prompt, friendly and willing to go the extra mile! Several times I have asked them to do other little items, like remove a wasp nest by the window, plug up a squirrel hole near the gutter, etc. Their prices are fair. No complaints here!
suggestions

Can't think of a thing! :)

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Sep 07, 2015
good service and work
suggestions

not sure

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Sep 05, 2015
Honest, hard working people who do a great job and whom I trust to be in my house.
suggestions

Can't think of anything.

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Sep 05, 2015
I had to tell the cleaners to do re-do because their first attempt was very poor. How do specialists not see 'dirt' when their job is to remove it?
suggestions

Look and observe

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Sep 04, 2015
ProCare Inc. is reliable, professional and always comes when you need them the most! Excellent and efficient work. I've used the company often.
suggestions

Nothing!

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Sep 04, 2015
Accommodating, available, courteous, customer centered, competitive pricing, and reliable
suggestions

Be just a bit more careful to clean up all the debris from the gutters. Some clumps remain in the trees and bushes or on the patio as they fall from above.

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Sep 03, 2015
Friendly service. Quality work. Good price.
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Sep 03, 2015
Great, thoughtful work. I am very particular about my gutters and ProCare is terrific. Always timely, easy to book etc.
suggestions

Not much--I'm very happy! At most perhaps making a point to mention the gutter-flushing as an option so people can decide if they want you to go that extra step, maybe they could pay a little extra? That way you know the whole gutter system is working, if not you can let the homeowner know, perhaps a repair might be needed. You have been great about doing this at my place but I don't think it's a standard procedure, though I could be wrong.

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Sep 03, 2015
you did an excellent job and the crew were very polite & professional.
suggestions

You are doing everything right ! So nice to finally have a business that cares about their reputation !

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Sep 03, 2015
They were friendly, efficient, and professional. I will call them again!
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Sep 03, 2015
Easy to schedule, show up on time, price was pretty competitive and they did a great job.
suggestions

Would love to have an earlier start time...8am vs 9am.

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Sep 03, 2015
The excellent team of young men that came to clean the windows. They were courteous, friendly and very hard working.
suggestions

Can't think of a thing!

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Sep 03, 2015
Andy Pack and his team are trustworthy, efficient, and polite. They do a fantastic job in a timely manner.