I honestly don't know what to say....I felt it all went very well.
No improovment needed. I would recommend this company for moving, and I would also use them again.
I have a garage full of TVs, boxes and toats that the movers did not take as asked to
The movers were incredibly slow, we were supposed to have 3 people working. However, one of those people had to stay outside watching the truck making them useless. Another guy was completely out of shape and was having trouble breathing at points. I have no idea why he was even hired. With only one really legitimate mover, this made our move from only 4 blocks away, an 8 hr move when it should have been closer to 4 hrs.
Great crew!
From the initial intake with Brittany, the company’s communication was poor. The redundancy in information, or her lack of attention to what was said in emails to the man on the day of the move who could not explain information in the contract, this was disappointing. I was told someone from customer service would call me to answer my questions.....never received a call. Brittany said the movers would take the shrink wrap after unloading, that never happened either.
I really can’t think of anything at the moment
AB moving wasn't the cheapest out there, so we assumed we would be getting movers who were on top of it. For the most part one the movers was knowledgable, but the others seemed lost without him and everything would grind to a stop quickly. They were on their cell phones constantly and would wait around while the lead handled most all of the work. Overall the move was okay, but you can probably get more for an equivalent price elsewhere.
The crew was very rude all accept one of the men
I was overcharged for the move.
We were completely satisfied with our experience just the way it was.
Not a thing!
Nothing. I plan to use them again next week
Overall my experience with AB Moving was great!! My only suggestion is to be more punctual. I understand miscommunication happens, so this has not diluted my overall experience and opinion of AB Moving. I would absolutely use your services again.
There were a couple of small items broken, probably not their fault as they may not have been visible, but I didn’t find out until I went back to clean up.