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AB Moving, Plano

Plano, TX
(214) 644-6683

91%

recommend 7971 surveyed
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Dec 23, 2019
I actually wrote a very positive review on yelp! under Matt W. I really liked the rates, the crew and the booking process.
suggestions

Can’t think of anything to improve.

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Dec 23, 2019
suggestions

They were supposed to arrive between 8 and 10 am and they arrived at 10:30. Only one of the three men spoke English. When it comes to moving and what goes where, communication is important. The only English speaker was blaring his music (in Spanish) and when he asked us questions he wouldn’t turn it down, making the language barrier even worse. They were careless- shoving the couch through the doorway to make it fit, dented our fridge, and broke the frame of a dresser. Charged us for hours worked minus a 30 minute lunch break (even though they took an hour). Hooked up our washer and dryer, but mixed the hot and cold water and tightened the bolts so tight I can’t get them lose to switch them.

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Dec 23, 2019
Quick and professional!! They made the move go so smoothly. Easy to schedule and flexible. Would definitely use again
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Dec 23, 2019
suggestions

You could move my piano to Austin, for which I have already paid, and you could replace the 3 damaged floor panels you badly scratched. Otherwise, you did a good job

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Dec 10, 2019
suggestions

Tried to get me to move my date of moving because he had his own moving company and would give me a better rate. Left boxes upstairs when I specifically asked to make sure everything was loaded on truck. Mirror in downstairs bedroom was left and when arrived at new apartment my lamp was missing to top to secure the base. I phoned them and they said they looked in the truck but was not there. Told me to make a claim. I used AB movers before and had a great experience but will not use again. I left a 200 dollar tip for the workers did do the work but the other gentlemen who was in charge did not do much work. I hope he shared the tip with them. I also had to call and get my invoice for the move as he only had me sign for payment and did not have me input any data into the tablet. I am sorry to have such a bad evaluation but maybe this will help you in your selection of contractors who you sub out to in the future. Thank you for allowing me to give honest feedback. Pamela Keys

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Dec 10, 2019
Excellent service. I will definitely transact business with this company again.
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Dec 09, 2019
suggestions

The move took entirely too long - only moved within 5 miles and it took 8 hours and cost almost $1000. They didn't even get everything and I had to end up moving some things myself as well as left a couple of holes in the walls/doors of the house I was moving out of.

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Dec 09, 2019
suggestions

The movers were argumentative, rude aggressive and hateful.

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Dec 09, 2019
The guys did a GREAT job on our move! They were friendly, professional and worked hard all day! I was impressed and would recommend this company! We had not issues or damage. It was surprisingly a great experience!
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Dec 09, 2019
suggestions

All though everyone was nice and courteous, My washing machine was not moved. It was in my quote. My storage closet was almost not moved even when it was on my quote.

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Dec 09, 2019
Friendly and on time they also hustle to get it done
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Dec 08, 2019
great crew, very clean and safe.
suggestions

nothing

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Dec 08, 2019
We had the absolute best moving crew....lead by Chris. They worked solid from 9am to 10pm....and it was the day before Thanksgiving! They wrapped everything and took great care. We had nothing break and zero damage. They took down all beds and reassembled at the new house. I was impressed that they laid down floor protectors throughout the whole new house to protect the new floors. That was amazing! As they brought things in to the new house they were carful to ask where things went so we did not have to move everything again after they left. AB Movers are true professionals! I cannot say enough good things about AB Movers!! Top notch service for reasonable fees!
suggestions

I cannot think of anything they could do better.

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Dec 08, 2019
suggestions

Yall overcharge

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Nov 29, 2019
Everyone was helpful and very friendly.
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Nov 24, 2019
suggestions

Horrible service, too expensive. Movers got over on me. Very unsatisfied.

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Nov 24, 2019
suggestions

I’ve used AB for multiple moves over the past 8 years. I’ve always had a pleasant and dependable experience, however this time was much different. I left all my boxes packed and stacked in the same manner as the last crew. When this move took place they took significantly longer than the last time even though things were left exactly as the last crew had left them. Additionally the crew this time were constantly fighting with each other and arguing. When we arrived the new house I walked up on them getting extremely angry with one another. It was extremely disappointing considering I was moving into a new neighborhood and my neighbors were outside watching. This is the first time that I’ve seen such disinterest and poor customer service from AB but I don’t believe that I would use them again. To make things worse, I called and requested to speak with someone about this matter. Someone took my message and I never received even a call back.

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Nov 24, 2019
This was my second time AB moved my wife and I. The guys were great they worked fast even with them working by the hour. The guys were great and worked very hard.
suggestions

There is nothing I would change.

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Nov 13, 2019
My family has used A and B Moving several times. They're always professional, fast, and very meticulous with their work. Very professional people. I would highly recommend them!
suggestions

I don't think there's anything to improve. The prices are more than fair. The people who show up to do the moving a very professional and efficient.

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Nov 13, 2019
Both the teams I used were professional, efficient and careful with my furniture.
suggestions

Nothing

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Nov 12, 2019
They were on time and were very efficient. They wrapped all items to prevent damage.
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Nov 10, 2019
I had a lot of boxes and the crew worked with efficiency and agility and were very kind.
suggestions

Nothing comes to mind.

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Nov 04, 2019
We moved on two different days last month with two different crews, Danny’s Crew and The Morales Crew. Would absolutely recommend them. I’ve actually referred Danny’s crew to two of my customers as well and we were all pleased with each move. The office staff were great to work with, the movers were experienced, so polite and they wrapped my furniture so I had no damage which is more than I can say for previous movers. I’ve moved a lot, and these were the smoothest moves I’ve ever experienced.
suggestions

I initially asked for Danny’s Crew and I didn’t get them. Perhaps they weren’t available on the days I needed, but no one told me that and I was expecting them. That could have been handled differently. I’m in real estate and intend to specifically refer his crew. Thx.

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Nov 04, 2019
You guys are reliable! You are super professional and careful with my belongings. You are also efficient which is appreciated since you work by the hour. I have used AB Moving for 3 moves and highly recommend them. Thanks again for your help!
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Nov 03, 2019
I have used AB Moving MANY times. You guys always get the job done efficiently and your workers are courteous and hard-working.