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They were superb. Nothing.
Estimating how many 16' PODs were needed. They estimated 2 but it took 3 plus
Three things come to mind: - There was some sort of breakdown in communication because we requested several wardrobe boxes, but that request didn't get relayed to the team, so we had to scramble at the last minute to figure out what to do with our hanging clothing items. - The team could be more mindful of the orientation of the boxes. Meaning, when they turned boxes on their sides or upside down to more conveniently carry them, things get shifted, and that's not ideal. - The team could also try to make sure the heaviest boxes are on the bottom of stacks. Some of our lighter boxes got a little crushed because they were underneath much heavier boxes.
Hire more workers like the ones involved in our move.
I don't see how there could be any more improvement. My move was pleasant and quick. It was the easiest move I have ever had. I am extremely pleased and satisfied with this company.
give more realistic quotes
Have a faster process for loading and unloading customers items. Workers want to wrap unnecessary items and moved so slow. The driver drove around 10 miles under the speed limit. Worst experience as far as moving I've ever had. The 45 dollar charge is a joke and shouldn't be that much unless it is a far transfer. I would not recommend them for moving
Better communication and more reliable movers.
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They should be more careful moving the couch but for the price, I don't expect perfection.
Nothing you guys are awesome!
nothing