SkipioReviews

AB Moving, Plano

Plano, TX

91%

recommend 7971 surveyed
Leave A Review
Icon recommended true
Sep 25, 2015
On time, work fast but careful, price is right.
suggestions

I don't know but why fool with something that is working good.

Icon recommended true
Sep 25, 2015
Friendly and efficient office staff & movers. We've moved dozens of times around the country and AB is by far the best we've ever experienced. Thank you!
suggestions

I can't think of anything!

Icon recommended true
Sep 25, 2015
AB moving honored my wish to arrive at the preferred time, given the window that was discussed. This was extremely important due to the location for my delivery. The three guys were polite, efficient, and careful. Unfortunately Mark is the only name I can recall, however all three had great attitudes. Yes, I would definitely call AB again when in need of moving services. D.Myrick (McKinney, TX)
suggestions

Can't really think of anything.

Icon recommended true
Sep 25, 2015
Hey we're great guys very professional and respectful. Molt hey know their job well. Thanks so much
Icon recommended true
Sep 25, 2015
AB moving is hands down the best in the Metroplex. With affordable rates, honest people, and fast service we go with AB every time.
Icon recommended true
Sep 24, 2015
They were prompt, efficient, professional and very pleasant to work with.
suggestions

N/A

Icon recommended true
Sep 24, 2015
Everything was done well and as quick as possible. Very easy scheduling and all was done as agreed
suggestions

Nothing that I can think of

Icon recommended true
Sep 24, 2015
Hard working crew that showed dedication to getting job done.
suggestions

Nothing. We used AB before and will use again (though hopefully not too soon!)

Icon recommended true
Sep 24, 2015
Price is fantastic, packers and movers did what they did very well.
suggestions

Packing means packing. Inexcusable to not have enough wardrobe boxes to complete a move. If you say you're going to pack on a specific day, it means you pack EVERYTHING. Then spend the next day moving. Takes that much less time. We wound up having to take at least one box full of hanging clothes because they were unprepared.

Icon recommended true
Sep 24, 2015
They were extremely polite and efficient with their time. I am currently pregnant and they were extremely helpful and patient with me. I would highly recommend these guys!
suggestions

As far as my experience went there wasn't anything to improve on.

Icon recommended true
Sep 23, 2015
The movers arrived on time started to work immediately and were very courteous and professional. Highly recommended.
suggestions

Can't think of anything.

Icon recommended true
Sep 23, 2015
Movers work hard, work fast and always helpful. I would use no other company I am an interior designer
suggestions

Waiting to speak to your scheduler when calling can be long...It would be good if someone would check back quickly to see if they could help or take a return number. This doesn't stop me from using AB Moving AB is "the best"!

Icon recommended true
Sep 23, 2015
AB moving is reliable, professional, and accommodating during the stressful time of moving.
suggestions

I have used AB moving on multiple relocations and there is a difference in crews and how the move is handled. I know we live in the hot zone but sometimes the mens perspiration get all over the mattresses if they don't wrap them or if they drag them a bit on the floors.

Icon recommended true
Sep 22, 2015
Ease of short notice, local moves are made easy.
suggestions

Personally, I would include the trip fee, into the total cost. For example, if you are offering a $279 special (X of men + truck), include the trip fee into the special, and make it $299, which includes trip fee. Then, advertise the special as "includes trip fee" (makes the customer feel like they're getting something for free). This way, a customer doesn't feel like they're getting nickeled and dimed for every little thing. My background is in marketing management, and how a promotion/advertisement is offered/presented, makes it feel different to the customer. Just something to consider...no worries, other than that, all good!

Icon recommended true
Sep 22, 2015
The professional movers. They knew what they were doing and it showed. Very courteous about answering questions I had and got the job done. Would totally recommend this company!
suggestions

As far as I could tell not a thing. A one job fellas! Thank you!

Icon recommended true
Sep 22, 2015
We have used AB twice now this year. (Some unforseen events arose and forced us to move again.) Our first crew was very professional, very quick and very nice. Had a great experience! Our second crew was still very good. However one of the gentlemen I noticed was on his phone pretty often. Normally I wouldn't care. But when I'm paying you $95 an hour I expect your best. I would still very much recommend AB movers to anyone I know.
suggestions

Make sure your guys stay off their phones. I did not make a scene about it as I am not that kiND of person, but it was irritating.

Icon recommended true
Sep 22, 2015
Very efficient and work hard getting everything unloaded.
Icon recommended true
Sep 22, 2015
Professionalism
suggestions

They did everything right

Icon recommended true
Sep 22, 2015
Courteous, called re: status of travel time/arrival, nice and professional and honest. Good value too, I appreciated the ability to book for a small move/ few items.
Icon recommended true
Sep 22, 2015
The team. Was great and handled our stuff properly.
suggestions

Nothing

Icon recommended true
Sep 22, 2015
Responsiveness, friendliness, promptness, up-to-date technology (iPad checkout + online signing website) & professionalism
suggestions

Newer truck is nice with lift but it doubled the time it took to move. From customer standpoint, the older truck with the ramp made for a much quicker move.

Icon recommended false
Sep 22, 2015
The movers were understanding of the situation your team put me in. I sent over a list of things I needed moved. This is the 3rd time I've used your company and I received the smallest truck (16ft). I was told by your employees this is the normal sized truck they send for 2 men crews but I have always received a larger truck (24ft). Jose the mover even said you should have sent a bigger truck when looking at the inventory! Now I am left with boxes and unmoved personal belongings because of your mistake. Not charging a trip fee would in no way reimbursed the overage of time I would have paid if they returned to pick up my other belongings. I will never use this company again.
suggestions

Review the inventory and make a wise (not cheap) decision on what would be best for the mover and not just for your company.

Icon recommended true
Sep 22, 2015
The guys were Professional and QUICK!!!!
suggestions

Nothing! Keep being friendly!!

Icon recommended false
Sep 21, 2015
I had items stolen during my move I ended the move because i notice items were missing. I had to pay someone else to move the remaining of my items. I am very dissatisfied. I
Icon recommended true
Sep 21, 2015
Polite hard working associates
suggestions

Can't think of anything right now.