I can't think of anything!
Can't really think of anything.
N/A
Nothing that I can think of
Nothing. We used AB before and will use again (though hopefully not too soon!)
Packing means packing. Inexcusable to not have enough wardrobe boxes to complete a move. If you say you're going to pack on a specific day, it means you pack EVERYTHING. Then spend the next day moving. Takes that much less time. We wound up having to take at least one box full of hanging clothes because they were unprepared.
As far as my experience went there wasn't anything to improve on.
Can't think of anything.
Waiting to speak to your scheduler when calling can be long...It would be good if someone would check back quickly to see if they could help or take a return number. This doesn't stop me from using AB Moving AB is "the best"!
I have used AB moving on multiple relocations and there is a difference in crews and how the move is handled. I know we live in the hot zone but sometimes the mens perspiration get all over the mattresses if they don't wrap them or if they drag them a bit on the floors.
Personally, I would include the trip fee, into the total cost. For example, if you are offering a $279 special (X of men + truck), include the trip fee into the special, and make it $299, which includes trip fee. Then, advertise the special as "includes trip fee" (makes the customer feel like they're getting something for free). This way, a customer doesn't feel like they're getting nickeled and dimed for every little thing. My background is in marketing management, and how a promotion/advertisement is offered/presented, makes it feel different to the customer. Just something to consider...no worries, other than that, all good!
As far as I could tell not a thing. A one job fellas! Thank you!
Make sure your guys stay off their phones. I did not make a scene about it as I am not that kiND of person, but it was irritating.
They did everything right
Nothing
Newer truck is nice with lift but it doubled the time it took to move. From customer standpoint, the older truck with the ramp made for a much quicker move.
Review the inventory and make a wise (not cheap) decision on what would be best for the mover and not just for your company.
Nothing! Keep being friendly!!
Can't think of anything right now.
suggestions
I don't know but why fool with something that is working good.