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AB Moving, Plano

Plano, TX

91%

recommend 7971 surveyed
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Aug 04, 2015
The movers were nice and professional and did a few extra things I asked of them.
suggestions

Nothing. They're great!

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Aug 04, 2015
Very proffessional, really took care of my furniture amd made my move stress free!
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Aug 04, 2015
They were very proffessional! I didn't have any damaged furniture. The movers were quick and polite. Really made my move less stressful.
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Aug 03, 2015
Timely & efficient Steve & his team were great!
suggestions

Can't really add anything.

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Aug 03, 2015
Very slow movers this time. I believe I was over charged.
suggestions

Hire better movers

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Aug 03, 2015
Very friendly, worked hard. Impressed with how well they wrapped things with blankets and shrink wrap.
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Aug 03, 2015
Punctuality, easy team to work with, good care of my belongings. I did not remember any single issue. Everything was as planned: email and call the day before, loading/unloading, all with a reasonable price and very professional tablet system. I am very satisfied with AB Moving
suggestions

I am not able to identify any improvement opportunity at the moment.

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Aug 03, 2015
Friendly, helpful, and efficient office staff. Hardworking, honest movers. AB is an organized company. They are great with communication and are always timely. I have used them for the past three years and would highly recommend them to anyone. Recently, the office staff went above and beyond regarding customer service during a difficult move.
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Aug 03, 2015
Friendly, helpful, and efficient office staff. Hardworking, honest movers. AB is an organized company. They are great with communication and are always timely.
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Aug 03, 2015
Sam that answer the phone at the office.
suggestions

Better movers. They lazy. Try to charge me a over night fee. $175.00

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Aug 03, 2015
Professional service, friendly and efficient
suggestions

Continue good service

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Aug 03, 2015
No waste of time and very courteous employees.
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Aug 03, 2015
The movers were courteous, fast and efficient.
suggestions

No suggestions.

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Aug 03, 2015
Efficient and took good care of my items. They are competively priced
suggestions

They were a little late arriving -

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Aug 03, 2015
On time
suggestions

They were very helpful.

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Aug 03, 2015
I like how quick and affordable AB Moving is as well as the time they take to wrap the items.
suggestions

Be more consistent in wrapping/not wrapping items in shrink wrap. My couch and bed were wrapped great but my tables weren't wrapped at all.

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Aug 03, 2015
Crew worked hard and quickly. They actually helped with water leaked found when moving refrigerator. They definitely went beyond what was required.
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Aug 03, 2015
They damaged my mailbox at the old house, dropped my night stand and popped the top off it and their language was awful--they threw around "F" bombs like crazy. They had zero customer service skills and they were not nice, friendly or personable.
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Aug 01, 2015
Easy to hire, very practical when you are in a hurry and do not have to much time to do it by yourself.
suggestions

Improve follow up communication with client, the data in the first contract was incorrect so we had to wait a lot of time to get the correct contract. I also requested a deep cleaning of my carpet and the guy only did the regular vacuum (I was expecting the shampoo)

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Aug 01, 2015
They called when they were on the way and they arrived with the two hour time slot that was given to me. They moved all of my items from my apartment to my storage in under 2 hrs. The guys are very nice and the prices are great.
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Jul 31, 2015
suggestions

Instruct your movers to pay attention to markings on boxes. When a box is marked fragile, that means they need to be careful. Many broken items - a couple completely shattered. They should also be instructed not to pack furniture so close together. Several pieces of my furniture are damaged from being shoved up against other pieces. It would also be helpful if every employee spoke very good English. When they know limited English, they can't follow instructions from the customer.

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Jul 31, 2015
Efficient, hard-working and professional.
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Jul 31, 2015
Guys were friendly and very professional ..they were wrapping up things and securing that I would not have thought to do. I ordered a 2 man crew, 3 showed up and moved things quickly
suggestions

Nothing at all..all was perfect

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Jul 31, 2015
The movers were very professional and courteous. They were very careful of everything that they moved. The price was very competitive.
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Jul 31, 2015
Crew was friendly, professional and careful handling the fragile items.
suggestions

There is nothing I can say would need improvement with the crew that moved me.