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AB Moving, Plano

Plano, TX
(214) 644-6683

91%

recommend 7971 surveyed
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Jul 29, 2015
Staff are very professional: call in advance so that I will be ready; handle the furnitures carefully; friendly.
suggestions

Really nothing.

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Jul 29, 2015
They arrived on time, very quick, friendly, an efficient.
suggestions

Just be sure and call before arriving.

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Jul 28, 2015
suggestions

They added about 20 minutes to the finish time to get more money and drove ridiculously slow when following me to the destination. I'm furious and will NEVER use or recommend this company again.

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Jul 28, 2015
Fast careful polite
suggestions

No alcohol or marijuana odor during work hour. Two out of 3 workers did have that problem on July 23. 2015

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Jul 28, 2015
On time. Did everything needed for this time. Hard working crew
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Jul 28, 2015
Fast and on time! Great price
suggestions

N/a

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Jul 28, 2015
I have used ab moving 3 times this year. All employees have been so polite and It is very apparent that they understand The importance of customer service. Great job!
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Jul 28, 2015
Our movers!
suggestions

Not a thing.

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Jul 28, 2015
Efficient people, hard workers - didn't waste their time or my money.
suggestions

There was one problem. Our sofa bed would not fit through the entries to our new apartment. Your men tried mightily - which I commend - to get it in, but to no avail. The problem was that in their trying, they damaged the wall corners so that they have to be replastered and repainted, and they damaged the floor (a sort of resilient imitation wood planking. They tore this in a few places. Haven't talked to apartment management yet, but I assume they will hold me responsible for the repair costs. I do not fault your workers good intentions - they worked hard in high heat to try to get it in, but as professional movers, they should have known when to stop and avoid this kind of damage. I am reluctant to criticize, but this is going to cost money to fix.

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Jul 28, 2015
Fast and efficient.
suggestions

A little bit more care going through doorways. Dressers and other items were lightly banged against doors and door casings. No damage.

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Jul 28, 2015
They came and saved the day when another moving company failed to show up.
suggestions

N/a

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Jul 28, 2015
I have used AB 5 times and recommended them before. This move was unlike any of my previous experiences. I called and waited for 15 minutes for customer service, then they took my number and never called me back.
suggestions

Have a plan to handle moves that don't go well. You say you have the best and fastest guys, but there's no guarantee to back that up or protect the customer when a team is slow and inefficient.

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Jul 28, 2015
We have used AB moving twice in the last year and they have always come through. The guys are great. They are on time, courteous and hard workers.
suggestions

I can't think of anything.

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Jul 28, 2015
Pretty smooth moving experience. Had trouble taking down the bed and that took a while which cost more.
suggestions

Have all tools necessary on hand for hat might be needed for a move, less down time.

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Jul 28, 2015
Patience and kindness
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Jul 28, 2015
I like that they wrapped everything.
suggestions

They forgot to replace the handles on my frig after moving it to the new location.

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Jul 28, 2015
I like that the movers wrap everything.
suggestions

The did not replace the handles on my frig after moving it to the new location.

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Jul 28, 2015
Roberto and his two assiciates were very friendly, efficient, and took great care in moving our furniture. They worked very hard until the move was completed and I would definitely recommend AB moving to anyone.
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Jul 27, 2015
The care they took with my belongings and the pace of the move.
suggestions

N/A

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Jul 27, 2015
Hard working, fairly priced
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Jul 27, 2015
The crew was very professional and very helpful
suggestions

Nothing they were awesome

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Jul 27, 2015
Easy to use and inexpensive
suggestions

Being more adherent to time frame

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Jul 27, 2015
Just a very good company to deal with. I have Used you 3 times this year . Every move Went very smooth. Excellent employes Train with great customer service skills.
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Jul 27, 2015
The crew was very professional and helpful
suggestions

Nothing the service was awesome

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Jul 27, 2015
They are professional and don't waste time.