Show up on time
better crews want to work
The use of tablets is a great idea but there were some technical difficulties on that front so maybe work on how to address technical issues in the field,
Continue to keep the service that they are providing, which is already at a high level.
Nothing. Perfect.
Nothing
Some minor scratches to a few pieces of furniture. Not a big deal but could be an improvement.
Na
Speed of the actual move. I'm not asking for lightning fast moves, with breakage, or anything like that. But 2 hours to load a one bedroom apartment?
I can't think of anything - the service was great both times!
Quality of handling can vary by team. I've used this company twice and the first move was absolutely outstanding. The team kept chests and side cupboards upright so that all items in the drawers were in place upon arrival at the new location. The second move didn't show quite as much care although the team was very nice. Some items were turned almost upside down and it took quite a bit of work to get things in place again even though I packed them with paper, etc.
Better estimate the size truck needed? A lot of time was lost by having a truck that was too small require two trips.
Nothing that I could think of at this time.
Payment took some time as my cards wouldn't swipe and the rep didn't want to manually enter my card numbers as he said it would charge him. Also he wanted to accept cash which I was told was not ok with AB Moving Company. Paperwork was not explained well, rushed through, and time consuming.
Worked quick as a tesn
suggestions
Not much. The whole process was great from the beginning phone call to the end of the move. I would change the color of the truck :)