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Pro Care Inc

Bellevue, WA

97%

recommend 2786 surveyed
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Nov 14, 2018
ProCare was timely, courteous and did a GREAT job cleaning our roof. This was a tough job and was handled well! Everyone was so friendly!
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Nov 14, 2018
Great service from the office to the on-site folks. Highly reliable and does a great job on lights and gutters.
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Nov 14, 2018
Excellent service! Andy replied quickly with bid and employee who performed the work was courteous, hard working and did an excellent job!
suggestions

Nothing!

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Nov 14, 2018
suggestions

I’ve researched several companies this year that do Christmas light installation. They all report that they would back, free of charge, to replace burned out lightbulbs. Andy wouldn’t do that for me last year. With that kind of competition, I’d have to rethink whom I use for installation from here on.

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Nov 14, 2018
Work could not be done in one day as expected. ( unanticipated issues). But ProCare came out the following day and completed everything. We Did not get put on the “backburner”. They took care of it.
suggestions

After finishing job. All the muddy boot tracks across patio areas need to be cleaned up

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Oct 27, 2018
suggestions

The interface sucks and complicates everything. I had to spend 30 minutes filling out forms the night before my appointment. The workers at the front desk said their life has been miserable ever since the addition of the "portal" which purports to solve problems that never existed. These devices are a waste of money and I'm going to advise our insurance company appropriately

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Oct 27, 2018
ProCare was on time. Our house is a beast when it comes to window washing and gutter cleaning. We have six levels. I forgot to tell them to clean some things, but when I went to look at these things, they were already done. Cole in particular worked extremely hard to get it finished. i will have this company back next year.
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Oct 26, 2018
I got a speedy response to my estimate request. Someone was able to come out same day! He arrived on time and did a great job cleaning my gutters. I will definitely refer ProCare to friends and family.
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Oct 24, 2018
Availability.
suggestions

Not leave your windows dirty after cleaning your gutters. Or maybe offer a discount on window cleaning after having your gutters cleaned.

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Oct 24, 2018
ProCare is reliable, professional, and does great work. Scheduling is easy and convenient. The technicians that perform the work arrive on time, are prepared with everything they need, do a great job with the service, and leave everything clean and cared for. Its wonderful to work with a company that provides great service.
suggestions

Send out teams of at least two when someone works on a tall ladder to make sure there is a spotter to increase safety of the workers.

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Oct 23, 2018
They have done what they claim when they said it would be completed. I have used the service now for over twelve years without any problems or regrets. I have recommended them to my friends and neighbors through the years.
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Oct 23, 2018
Professional, timely, reasonably priced
suggestions

Fix my leaking gutter! ;-)

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Oct 23, 2018
Professional and timely service
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Oct 19, 2018
Easy, fast, friendly and professional service.
suggestions

Not a thing!

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Oct 08, 2018
On time and responsibility
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Oct 07, 2018
Excellent customer service and the cleaning was done wonderfully.
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Oct 07, 2018
Arrived on time, finished on time, Windows clean
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Oct 05, 2018
I am delighted to say I'm one of the oldest ProCare clients--I think it was just Andy and one friend when I called about gutter cleaning! Now I'm on the "automatic recall" program so I get to see them at least twice a year for gutters and often the exteriors of our windows. They are consistently friendly, reliable and thoughtful, and also do a great job. Our roof is very tall and I never go up there, so I also appreciate that they point out things that I need to know about, like a loose roof shingle etc. Prices are reasonable, given the quality and service. Happy to be a longtime client!
suggestions

Can't think of anything.

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Oct 04, 2018
Andy and his crew are always very professional, kind, and have the highest quality standards. I also always appreciate getting on their schedule in a timely manner. I would highly recommend this company!
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Oct 04, 2018
Simple to schedule, were on time, did a great job on a fairly large and difficult house to clean windows.
suggestions

Maybe a bit less expensive but it costs to do business so I understand. Otherwise, very happy and will use again.

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Oct 04, 2018
Nice friendly folks who do a good job cleaning our gutters. We have had ProCare come for a few years and am always satisfied.
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Oct 04, 2018
Efficient, friendly and well organized.
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Oct 04, 2018
Prompt service
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Sep 16, 2018
They do a great. Nice and pleasant workers.
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Sep 14, 2018
Professionally done washing exterior siding. Windows inside and out, no complaints. Cobwebs above front entry window and at the top of my stairs wiped away. Pleasant and respectful,
suggestions

Just keep doing what you do. Diane Egan