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Pro Care Inc

Bellevue, WA

97%

recommend 2786 surveyed
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Jun 17, 2017
Chris was very careful and did an excellent job! Thank You
suggestions

Scheduling was not clear. Needs to be clarified.

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Jun 17, 2017
The window washer was hard working, careful and very polite. The scheduler was polite and professional.
suggestions

Can't think of anything presently.

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Jun 15, 2017
Overall, I like the work you do. And you folks are very Courteous and Customer Service oriented.
suggestions

When the pressure washer knocks a gutter screen or end cap off, if you can't put it back...let me know.

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Jun 15, 2017
On time. Thorough job.
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Jun 09, 2017
The young men were outgoing nd friendly. They took the time to explain what they wee doing
suggestions

When you do the outside of the windows and take the screen off they cleaned the window but did not clean the lower window sill

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Jun 06, 2017
Great service!
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Jun 05, 2017
The person who came to power wash our patio was a very hard worker and did a great job!
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May 11, 2017
ProCare was efficient and completed the job as designed. I am going to call and get another estimate for the window cleaning. I had the roof and gutters done and was so glad that I did. This has been a very wet Spring!!
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Apr 24, 2017
Great job done and Cole was a really, really nice guy.
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Apr 23, 2017
Precise and reliable and very helpful.
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Apr 22, 2017
Efficient; fair; responsive; friendly; skilled; exude integrity and professionalism
suggestions

Invoicing is by email. If the email slips thru the cracks, customer can be perceived as deadbeat and treated as such when really the invoice was never observed ... perhaps some scheme of friendly reminders could be instituted, within t an accusatory tone...

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Apr 21, 2017
Quick and good service
suggestions

Keep up the good work

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Apr 21, 2017
I have been served by Andy Pack, the owner of ProCare, for many years. He is a gentleman first class who is more interested in serving his customers honestly and well more than he is in getting rich. ProCare workers are capable and honest, reflecting the stellar qualities of Andy himself.
suggestions

Francis R

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Apr 21, 2017
I have always had prompt service from courteous people. They work hard and do the best job they can washing windows, cleaning roofs and patios. They are local people that I feel comfortable with. I have told friends about this company but do not know if they contact you. I hope so. Thank you.
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Apr 21, 2017
Professional, honest, reasonable and prompt
suggestions

Nothing. They've gone beyond our expectations

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Apr 20, 2017
Excellent customer service, quality work.
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Apr 20, 2017
Accommodating on scheduling. Employees very courteous and know what they are doing. Also open to your comments and questions
suggestions

When finished go back and review their work. Especially with windows since the light changes.

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Apr 20, 2017
On time; did an excellent job of cleaning moss of our roof; also clean up was great - no moss left on ground around house; was very pleased with the job and Cole was a nice representative of Pro Care.
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Apr 20, 2017
Ontime and very effcient and honest.
suggestions

nothing

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Apr 20, 2017
Both young men took pride in their work. I was very pleased with the results.
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Apr 20, 2017
Friendly people and get the job done right
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Apr 20, 2017
Prompt service and upfront pricing.
suggestions

Communication from the technician regarding the steps to the process.

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Apr 20, 2017
I have always had good service at a very good cost. thanks.
suggestions

Can't think of anything off hand.

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Apr 20, 2017
Good communication and the job was well done!
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Apr 20, 2017
Very responsive on short notice, same day Customer service. Clear and specific explanation of work product and billing. Garrett is very professional and made sure my questions were answered. He provided extra assistance by emptying a large bucket heavy with rain water. 😊