Nothing...ease of scheduling, easy reminders...great communication
They are perfect as is.
nothing
No suggestions
Get the name right when you send out the survey emails....my name is Nancy not Rebecca
One crew was not sure where residence was located. Did not follow first crew (truck) and got lost for 20 minutes and they were on clock. Make sure crews are definite on directions.
Not sure what that would be
Nothing at this time
I had a bad experience with the movers that were assigned to me last Wed. They were very slow and looked at one another while one person was shrink-wrapping each piece of furniture. I moved with you a few months ago and I had the same amount of furniture and we completed the move in two and half hours versus five. Please improve on this and get back to me. thanks
Give those guys a raise! They worked nonstop without taking a break, but did not tire out or forget to take care of our things.
Pay attention and do your job correctly.
Their trip time was 30 minutes longer than it took us to get to the new place, which in turn made us go over the allotted time
Nothing