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AB Moving, Plano

Plano, TX
(214) 644-6683

91%

recommend 7971 surveyed
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Feb 03, 2016
The customer service when I called in to get a quote
suggestions

The moving crew that moved us was VERY slow. My husband helped out just as much if not even more than the movers and we were charged way too much!

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Feb 03, 2016
suggestions

Increase staff in customer service so that if there is a problem, they have the staff to address your concern quickly. It took 8 calls and having to get very frustrated and forceful to finally speak with someone in customer service and not been sent to voicemail...even when I stated "I do not want to be sent to voicemail again!"

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Feb 02, 2016
Nice and quick.
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Feb 01, 2016
Working very fast
suggestions

Nothing

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Feb 01, 2016
I've been emailing, calling, and texting the movers and my sales person since Saturday regarding the fob that the movers took and now my apt complex is charging me $600 for a "loss fob". The fob isn't loss. The movers took it and didn't bother bringing it back and when I spoke to the mover, he admitted he has it and refuses to respond to my calls.
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Feb 01, 2016
How they drivers care for the items that they are loading
suggestions

What AB need to improve is keep doing a good job.

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Feb 01, 2016
Great and didn't damage furniture.
suggestions

Nothing. Was awesome

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Jan 31, 2016
very friendly on time efficent
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Jan 28, 2016
Everyone involved are professional, courteous, knowledgeable and attentive to your needs. The movers are fast and very professional.
suggestions

A little more wrap could be used especially on the top of washer and dryers where there are knobs. My push start button on my dryer was broken off.

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Jan 28, 2016
Way too expensive, they didn't moved all my stuff , the arrival frame was delayed. I won't Recommend you to not one. Very disappointed!
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Jan 27, 2016
Prompt , professional, reliable service
suggestions

nothing at present

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Jan 27, 2016
Good communication and the movers were great
suggestions

Cheaper :)

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Jan 27, 2016
On time, fast workers, friendly, honest.
suggestions

nothing I can think of.

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Jan 27, 2016
Professionally secured and loaded all items. VERY reasonable rates. I would never hesitate to call on AB Movers for my next move - they're GREAT !
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Jan 27, 2016
Arrived on time and completed the move quicker than expected and with no damage.
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Jan 27, 2016
Great customer service.
suggestions

Nothing. Service was great.

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Jan 27, 2016
Nice and friendly
suggestions

Get more employees like the ones I had

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Jan 26, 2016
Fast and efficient
suggestions

Following instructions better

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Jan 26, 2016
great service. quick move.
suggestions

nothing.. you guys were great!

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Jan 26, 2016
AB Moving in Austin is used by my SERVPRO business several times a month. They move our customer's belongings to our warehouse, and then back once clean and their home is ready. They are conscientious, and very efficient. I recommend them to my family, friends, and other businesses.
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Jan 25, 2016
I had a fantastic experience when I used you a year ago. My recent experience was not as great, but I will continue to refer you to friends.
suggestions

The movers on this move were not nearly as good as the first time. Some things got lost and they seemed to take some short cuts and then continually asked to be paid in cash instead of credit, which is what I was told NOT to do when I requested the move, initially.

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Jan 23, 2016
Nice people. Good value. Very careful with my stuff.
suggestions

IDK

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Jan 23, 2016
They arrive on time and shrink wrap furniture. They also are helpful and polite.
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Jan 23, 2016
Professiona, courteous, available, communicate status at frequent intervals, follow instructions. Have used multiple times.
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Jan 22, 2016
This was a great move. The crew was efficient and courteous.