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AB Moving, Plano

Plano, TX

91%

recommend 7971 surveyed
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Jan 04, 2018
suggestions

The driver was very nice and helpful when he came around the other two men that were with him which the other two were the actual movers were very slow. It took them 4 hours to move a table, bed, tv stand and dresser. Literally this is all we had them move yet took them 4 hours to move a 600 sq foot apartment.

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Jan 04, 2018
VERY FRIENDLY PROFESSIONAL STAFF. ON TIME AND READY TO MOVE YOU. THANK YOU AB MOVING.
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Jan 04, 2018
suggestions

Much slower than other companies that we've hired. Mud stains on carpet.

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Jan 04, 2018
Very helpful, wrapped everything carefully. Worked very hard.
suggestions

Arrival time. Usually showed up at the very end of arrival window.

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Dec 26, 2017
The movers are nice and friendly. Never had any issues with my items upon delivery. The prices are great compared to their competitors. Great customer service from everyone you interact with. Will always use AB Moving when moving.
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Dec 23, 2017
suggestions

Movers did not care, damaged wood floor and few of my items.

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Dec 23, 2017
Had an issue and Genell took care of everything in a timely and professional matter.
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Dec 21, 2017
Very professional movers.
suggestions

Nothing that I can think of.

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Dec 21, 2017
They were quick, professional, and efficient.
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Dec 21, 2017
suggestions

Recommended the wrong size truck for my move. Couldn't get even close to my things on the truck. Offered zero solutions to help and provided some of the WORST customer services I've experienced. DO NOT RECOMMEND.

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Dec 21, 2017
suggestions

Movers semed to be an inconvenience to move our boxed items or other things, other than the furniture. They did not pack the truck well, therefore left a lot of things for us to move later.

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Dec 21, 2017
suggestions

A bag with my best shoes never made it into my home after it was placed on the truck B. LUCAS

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Dec 21, 2017
The movers showed up on time, and didn’t waste any time moving me and running up the clock as other movers have done. They got in, got the job done, and we’re very courteous. I will definitely recommend AB Moving to anyone looking for movers.
suggestions

N/A

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Dec 21, 2017
AB Moving has moved some of our things to storage. A few weeks later they move everything in the first floor of our house either to the Master Bath or garage so all the floors could be replaced. 3 weeks later they move it all back into the house. Requested the same crew. They are great
suggestions

Not charge the $45 fee every time when you are using them as we did several times in a few week time frame for our flooded floors

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Dec 21, 2017
Lowest price. Guys work hard and fast. Zero breakage or lost items.
suggestions

Packers could label boxes better. When packing kitchen, tell owners what box has glasses, plates, silverware, or pots....etc. Label boxes like "Kitchen - glasses", etc.

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Dec 20, 2017
AB Moving was really wonderful. They were very professional and just nice. They did the job quickly and correctly. We (old guys) were very impressed and will be using them again. Thank you AB Moving.
suggestions

I don't think they can improve - They are close to perfection. Thanks again.

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Dec 20, 2017
They were on time, hustled all day long and did an awesome job! Best movers we have ever had and at a reasonable rate!
suggestions

Nothing I could see.

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Dec 20, 2017
They were quick and responsive. They were careful and did not damage anything. They assembled beds. Household goods were nicely and carefully packed.
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Dec 20, 2017
suggestions

This is my third time using you all and the first two times were very positive experiences. Y’all are quick, efficient and very friendly. The process of requesting movers is also very easy. This third time, a pair of very expensive shoes went missing (that I saw that morning), and when I called management to report the problem - all that was said was, “I know the mover pretty well and I believe him.” What is even more strange is that from the box that the shoes came in, the bags that store the shoes went missing as well. These bags are for protective purposes when traveling. I never took out the bags from the box. I hired three guys and these things happen so I know it’s my fault for leaving the shoes out in the open when I should have stored them away. It is just very disappointing. Needless to say, I will not be using your services anymore.

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Dec 20, 2017
suggestions

No. We have used the company three times but this most recent time confirmed that we will never use the company again. One of the members of the trick was very inexperienced and the main driver appeared to be taking his time. I'm the past the boxes were all loaded much more efficiently and I ended up having to move myself for almost two more days with the same amount of things to move as our previous move. It was not worth the money it cost me considering how much more I had to move myself.

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Dec 18, 2017
Team moved very quickly and took careful care of our furniture and boxes.
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Dec 17, 2017
The movers where very careful with everything. The movers used plastic wrap, boxes, etc... to protect my items. They were very thorough and moved swiftly. I loved everything about what they did and I couldn’t ask for better service.
suggestions

Not one thing

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Dec 16, 2017
suggestions

As we are unwrapping our furniture and items, we are coming across chips in the furniture. We have multiple frames that we have found broken as well.

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Dec 15, 2017
Professional, quick, easy to communicate with. Felt comfortable with the team.
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Dec 15, 2017
The 4 guys that showed up to work and did a GREAT job ! It was a nice surprise !