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AB Moving, Plano

Plano, TX
(214) 644-6683

91%

recommend 7971 surveyed
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Dec 15, 2017
Showing on time, professional. No damage to the furniture.
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Dec 14, 2017
Danny’s team did an excellent job moving me into storage and then into my new home. They shrink wrapped everything which was a pleasant surprise. They were courteous, careful, friendly, and overall amazing. I highly recommend them.
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Dec 14, 2017
I have used AB multiple times and been very satisfied. Only issue is the long wait window for them to show up. Not a problem if you live near the “start” location but if you don’t it can be frustrating.
suggestions

Shorten wait window

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Dec 14, 2017
Friendly, informative & careful movers.
suggestions

Cheaper prices of course 😀

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Dec 14, 2017
Friendly movers who are very fast and efficient
suggestions

show up earlier in the time window rather than last minute

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Dec 14, 2017
The moving crew showed up exactly on time and were extremely efficient with the whole move. I did not feel like they wasted any time. They communicated well with me about the move and nothing was damaged. The booking process was also painless and quick.
suggestions

Better scheduling. Set times, at least for the first move of the day, instead of a 2 hour window

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Dec 14, 2017
They were very hard working, fast polite, professional and did a great job.
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Dec 14, 2017
Eric and the crew was great...showed up earlier than scheduled, wrapped things securely and carefully loaded & unloaded everything.
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Dec 14, 2017
I mostly liked the strategic methods the movers used of securing my property during this process and placing my belongings efficiently in the storage unit.
suggestions

Keep up the Great Work!

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Dec 14, 2017
AB Moving was awesome in accommodating my last minute move at a reasonable price. The guys that moved me were kind and professional. Seriously couldn’t have asked for better service! Three people at my company referred me to AB moving and I am so glad they did. Thank you!
suggestions

Maybe a better online booking process? I really can’t think of anything, but most companies have something to this effect. Maybe would help?

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Dec 14, 2017
suggestions

Took entirely too long, one the movers didn't do much, they didn't want to help me move everything out of the apartment because the truck was full, and I didn't receive a receipt.

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Dec 14, 2017
Very efficient and thorough. The movers were kind and took their time but also made it so that I didn't pay a lot hourly. I recommended AB Movers to my brother and he has already scheduled an appointment
suggestions

Nothing so far

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Dec 06, 2017
suggestions

Vet the crews better. I have had mixed success with AB Moving. Last time the movers did not finish the job and AB Moving did not refund any money or help me at all. Only offered to send more movers at a reduced rate. Not using AB Moving again.

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Nov 29, 2017
We worked with the Canejo crew, and they were so great and helpful, especially with it being the day before Thanksgiving. They were careful preparing, loading, and unloading our things, and didn’t damage any pieces or the home. We would definitely use them again, and rexcomend the company to anyone.
suggestions

No improvements come to mind.

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Nov 28, 2017
suggestions

This was the second time I tried AB Moving, hoping my 2nd try would be better than the 1st. My 1st time, While very sweaty, one of the movers had put a very expensive costume hat on his sweaty head, prompting me to give it to him, then his other helpers continued rifling through my stuff asking if they could have things... after arriving and unloading, the truck wouldn't start and I was stuck with the crew for hours waiting on help to arrive. This time, I had mentioned my previous dealings with Donna who I had made my appointment with, and was hoping for some sort of break or discount... no deal there... AND... I had Dry Cleaned shirts to moved so I specifically asked for Wardrobe Boxes to be included, which she told me "NO Problem"... well along with the worst move crew ever... They put an Ikea portable wardrobe on its side that should not have been laid down on its side and now will not stand on its own any longer... And NO WARDROBE BOXES, so my expensive dry cleaned shirts were wrapped in cellophane and the boss mover said told me "They should be fine". Well now I have about $150 of dry cleaning to re-do because the shirts are all wrinkled. This is another horrible experience with your company... I will NEVER use or recommend you.

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Nov 28, 2017
Professional
suggestions

Keep up the good work

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Nov 28, 2017
suggestions

They were very slow. It was intentional and one of the men had the nerve to hint at a tip during the moving process. We literally had to help the movers or they would have taken all day long. One man stayed on the truck the entire time!

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Nov 28, 2017
I forget both of the workers names but they arrived ready to work and took care of everything. Tell them thank you!
suggestions

Yes, I would!

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Nov 28, 2017
The team was efficient, quick and respectful. Received a great hourly rate!
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Nov 28, 2017
Efficient, professional, timely. What more could you ask for?
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Nov 28, 2017
Very good with all furniture and shrink wrap
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Nov 28, 2017
suggestions

7 hours for small 3 bedroom apartment

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Nov 28, 2017
Very fast and careful. Bubble wrapped furniture. I would recommend.
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Nov 28, 2017
Your rates werereasonable!
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Nov 28, 2017
suggestions

I am very unhappy with my moving experience with AB Moving. I moved from a 2 bedroom duplex into a 2 bedroom house with NO APPLIANCES and they charged for me 8+ hours plus trip charge which was almost $900. I moved just a year ago with another company from a 4,000 sq ft house into the same 2 bedroom duplex 1100 sq.ft in which the moving company wrapped everything and had 3 guys and a truck and it took only 3-4 hrs and it was 1/2 the price. I feel like the guys worked very slow to clock as many hours as possible and took advantage of me being by myself.