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AB Moving, Plano

Plano, TX

91%

recommend 7971 surveyed
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Feb 22, 2018
suggestions

I’ve used you before in the past, as have a lot of people I know. It took 3 men 6 hours to move 2 bedrooms of funiture, a ping pong table and a few misc. items. I was shocked at the amount of time it took to move such a small amount of stuff. Last time I used you it took twice as long, but that was moving 4000 sf of furniture from 2 locations to a single location an hour away.

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Feb 22, 2018
The three guys who performed my move were professional as well as very efficient. I have already recommended your company to one of my home health nurses.
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Feb 22, 2018
The guys who handled the move were professional and expedited things very efficiently.
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Feb 22, 2018
Good fast service
suggestions

Ok as is

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Feb 22, 2018
Good fast service
suggestions

Ok as is

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Feb 09, 2018
We are a country club and needed help moving furniture in and out of offices during out renovation process. Our crew was Rolando and Victor's crew was fast, friendly, knowledgeable, and just over all extremely helpful!! The wasted no time in getting the jump on things and weren't afraid to ask questions when needed. I would definitely recommend them to other companies and personal references.
suggestions

I don't have any complaints or areas on which this crew needs to improve on. They were wonderful.

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Feb 08, 2018
Fast and professional. I had a very heavy leather sofa and chair moved, they treated them with care. I called on a Sunday evening and even tho the office was closed, I was able to get a confirmation for a crew for Monday.
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Feb 07, 2018
I have used AB multiple times for personal moves and for moves within the company I work for. I have always been pleased with the professionalism of the crews and the notifications by the company. They were fast, yet very careful!
suggestions

The crew I had was great and I have no feedback for improvements. They made a stressful situation easy! Thank you so much!!!

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Feb 07, 2018
the three young men who moved me were excellent. very courteous and professional
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Feb 07, 2018
Great service! Always keeps scheduled moves on the right track and if there’s any doubt or questions they call us to verify!
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Feb 07, 2018
Very professional and had the right gear. They were on-time and gave real-time updates. We will use them again
suggestions

Nothing

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Feb 07, 2018
suggestions

The two movers that we had to move us were courteous and polite but were slow moving our belongings. There were times they seemed to intentional take their tine to make the move longer. The movers we had the first time were professional and also courteous, polite, but fast which was what was impressive and wanted to use you all again but this experience was not up to the standard set the first time.

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Feb 07, 2018
Awesome moving service. Jose Lopez, Hilario lopez, and John were awesome.
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Feb 04, 2018
suggestions

This was my first time using movers. My boyfriend did not want to use them at all. I went ahead and decided to use your company because i saw all the great reviews on Facebook. I wanted all of our heavier items moved. Three gentlemen showed up and started out at a good pace. They were shrink wrapping everything and it looked like i would be able to complete the move of the larger items within two hours because they had even commented that i didn’t have much to move. Thirty minutes later, they were still wrapping a plethora of shrink wrap on everything. Not much had been moved to the truck... at the hour mark they seemed to be moving more items. They asked me if i wanted smaller boxes moved too, and originally because they made it seem like it was going to be fast and in and out, i said yes. They were going SO SLOW. I get i was paying by the hour, but it felt like they were milking the clock. When putting on the hundredth layer of shrink wrap on our L-Shaped Office Desk, a mover told me he thought he had wrapped it too tight and it broke. I told him i hoped not, but wouldn’t know until we put it back together. I didn’t have them take smaller boxes. I simply filled my car and then off we went to the new apartment. The main guy asked for my iPhone charging cord for the drive over, which i let him borrow. They got there pretty quickly and began to inbox. It didn’t take them too long to unload. Especially because i was cutting off the shrink wrap while they brought more things in. They dropped an end table that my mom had given me that was real wood and had carved detail. The corner was completely busted and the staple/metal was poking through. They also scuffed the side. I was pretty frustrated because it took three hours to move and that my table was severely damaged. The main gentleman paid me cash for my table. I’ve been working non-stop since the move as well as my boyfriend. I was so frustrated about my table that I didn’t look too hard at the other things. Yesterday was the first time we really got to unpack more items. The entertainment center has several scuffs and broken pieces. An L-Bracket was placed in a drawer that had apparently broken off when moved. There are dents and broken wires on the receiver. There are also chunks of new wood missing. That was my boyfriend’s, and he is beyond angry at me for making the decision to use your company and the movers. Definitely not worth the $315+ we paid as we are going to have to buy a new entertainment center now on top of that.

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Feb 04, 2018
Team did a very good job explaining the process, cost, and actual moving
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Feb 02, 2018
AB was on time, courteous, professional, reasonably cost efficient, and delivered the services that I was promised and the service I was hoping for. I would use again and recommend to a friend or relative.
suggestions

No suggestions. You were great.

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Feb 02, 2018
I liked everything. From making the appointment for the move, the guys showing up on time, and they guys were very courteous and wrapped it up very quickly.
suggestions

I can't think of anything you could improve on. You have moved my daughter twice and a friend of mine once and both highly recommended your company. If I have to move again, I will definitely be contacting you.

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Feb 01, 2018
suggestions

Did not unwrap items after they were moved. Left mud on my clean carpet.

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Feb 01, 2018
Friendly courteous and quick movers both times I’ve used AB!
suggestions

Discount to repeat customers but other than that AB has been top notch!

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Feb 01, 2018
suggestions

The movers showed up and looked very unprofessional. They were in a pickup truck with a trailer with no signage. They were also not in uniform. We were moving within the same apartment complex and only had our large items (Couch, love seat, chair, kitchen table, washer/dryer and bedroom furniture). The move could have easily been completed in 2 hours and it took nearly three. They were slow, kept taking breaks and one guy was new who barely knew how to do anything. Chose AB because they came down in price to be under what I was quoted by another company I had used before. Definitely would go back to the other company.

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Feb 01, 2018
We had a very positive moving experience! All 6 of the movers were professional and frequently asked if everything was going ok. It was obvious that they took their job seriously and were friendly while doing it. No one ever complained, even when moving very heavy furniture up and down stairs. We were so pleased!
suggestions

Can’t think of anything!

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Jan 26, 2018
suggestions

Mover Oscar and Crew

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Jan 25, 2018
Soto's Crew were wonderful. On time, great customer service, fast, and incredibly nice guys. Thank you so much for moving me!
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Jan 24, 2018
They took good care of my furnitures.
suggestions

bring a tool box with supplies such as nails and other items to help the clients if something is missing

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Jan 24, 2018
On time, flexible scheduling, good communications, good guys, no damage
suggestions

Not real sure, nothing comes to mind.