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AB Moving, Plano

Plano, TX

91%

recommend 7971 surveyed
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Mar 18, 2016
They were very professional and went above and beyond what our expectation was. They were extremely helpful and patient in the moving of our elderly sister. Suellen S.
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Mar 18, 2016
Crew was on time and polite. Didn't waste any time moving. Careful when moving items.
suggestions

None at this time.

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Mar 18, 2016
The movers. They were very professional and nice. They were very careful with my furniture and they were fast. I will use them the next time I move. I will also recommend ABOUT to everyone that I know that is moving.
suggestions

I didn't need 3 movers or that big truck. All my furniture fit in a 10 x 10 store room.

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Mar 18, 2016
Quick polite and curtious
suggestions

Would have liked a call sooner than 5 minutes before

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Mar 18, 2016
The entire company was very HUMAN. In other words they cared every single one of their employees cared.
suggestions

Nothing ya'll were perfect

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Mar 18, 2016
Fast n efficient!
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Mar 15, 2016
suggestions

Based on previous 2 moves it should have taken just over 2 hours. These three guys took 5.5 hours. One guy was productive while the other two would make a trip to or from the truck with one small item at a time and then took several breaks during the loading and unloading process. And the two younger ones just complained and seemed to be running up the clock purposely.

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Mar 15, 2016
the crew was very fast and friendly
suggestions

be a little more careful. notice one of my bookshelves was broken from the move :(

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Mar 15, 2016
The men were friendly and helpful
suggestions

N/A

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Mar 15, 2016
Least efficient move we have experienced! Moved us half way with three movers for over 8 hours ! We still have many things left to move. End up as the most expensive among the moving companies quoted us! Very bad experience with this mover company!
suggestions

Per items not per hours move!

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Mar 14, 2016
The quarantine that if I found a lower estimate, that you all would match it. Also, your reputation is good on reviews.
suggestions

Our movers had already been working for 8 hours prior to ours, our move was also scheduled to begin anytime from 12-3. Our movers got to our place at 5. They were very tired. We were paying by the hour so it made our costs more expensive. We had to call the office and ask for our discount instead of it being automatic with any kind of apologies from the office who scheduled the disaster double booking and then didn't call us with options. The only communication from AB's end was from the exhausted movers. I would not recommend AB movers because of how they would send a crew who had already been working all day to our place. Plus, customer service in the "We screwed up" department, needs to do a better job because it leaves us upset after the whole ordeal without sufficient enough effort from the office to make things right.

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Mar 14, 2016
The guys were great and professional . They treated our stuff like it was there own and that made it very pleasant .
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Mar 14, 2016
Eddie's crew is very efficient. I will ask this crew again in future.
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Mar 14, 2016
The guys were great. Worked hard and fast! I will continue to use and recommend AB Moving to everyone!
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Mar 14, 2016
Professional!!!
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Mar 14, 2016
On time and very professional.
suggestions

Nothing at this time

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Mar 14, 2016
They are on time and work very efficiently and patiently.
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Mar 12, 2016
Quick, arrive at agreed upon time. The guys are thorough in wrapping unboxed items to protect them. I appreciate that.
suggestions

N/A

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Mar 12, 2016
NOTHING THIS TIME
suggestions

THOSE GUYS WERE LAZY, DIDN'T KNOW WHAT TO DO, GOT UPSET, JUST NOT AS NICE AND INTERESTED IN DOING THEIR JOB THAN THE LAT 4 TIMES ME AND MY FAMILY USED YOU ESPECIALLY THE GUY WOULD HANDLED PAYMENT, IF HE'S IN CHARGE HE SHOULDN'T BE BECAUSE HIS ATTITUDE IMPEDES A POSITIVE MOVE.

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Mar 11, 2016
Very efficient, friendly and customer service oriented.
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Mar 11, 2016
You guys are fast and come in time and kept me update every step of the way
suggestions

Nothing you guys are prefect

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Mar 11, 2016
Worst moving experience I ever had. It was the third move of the day for my crew and they were tired, and it showed.
suggestions

This move took twice as long as it should have, a second crew had to come out that should have been called out from the start, items were broken and damaged, and they didn't even finish putting beds together or taking off the plastic wrap...

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Mar 10, 2016
The guys did a great job. Both three man crews arrived on time, worked very quickly and we're professional the entire day. The entire move went smoothly without any damage or breakage. Thank you all for an awesome experience.
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Mar 09, 2016
They took extra special care with every piece. We were impressed that they wrapped everything... even the rake and wheel barrel.
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Mar 08, 2016
Professional and affordable.