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AB Moving, Plano

Plano, TX
(214) 644-6683

91%

recommend 7971 surveyed
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Oct 29, 2015
EVERYTHING WAS SO EASY FROM THE FAST QUOTE TO THE FAST MOVERS!
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Oct 29, 2015
Punctual, professional, careful and courteous...the group of guys that helped us move were great, and we'll definitely recommend to others.
suggestions

I had only one incident...returned a call that i received a couple of days before I was scheduled to move to confirm. I spoke with a man who confirmed my move for the following Saturday. An hour later I received an email asking me to confirm my move. When i called back, i spoke with a lady who stated the person i spoke with previously failed to confirm in their system. It was minor, but wasted my time.

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Oct 29, 2015
Used your service for the last ten years with excellent service. The only problem this time was the inability of the crew to dismantle my dryer as requested previously
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Oct 29, 2015
The crew of three were very polite and respectful. Alex (A-3) was very personal and wanted to make sure I was comfortable with everything the crew was doing. The entire crew made me feel as though they were moving their own belongings. Two of my close friends recommended ab moving - they did not steer me wrong! They were asbostloty correct. I will highly recommend ab moving. Ab moving is now in my contact list. Will be my go to movers. I may need movers again in the near future an will definitely use ten again. A perfect experience from the first call til thanking the crew and shaking their hands goodbye when the job was complete. Thank you to the entire ab moving team. A very satisfied customer!!
suggestions

I cannot think of anything.

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Oct 28, 2015
Prompt, works fast
suggestions

Couldnt think of what to say for this. I think they do a great job.

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Oct 28, 2015
on time & on the most part efficient
suggestions

communications between movers regarding placement & informing customer of some damage

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Oct 28, 2015
They did just what they promised and the price was reasonable .
suggestions

Fix this survey. I replied 3 times before I got the correct yes clicked on.

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Oct 28, 2015
Very fast and courteous movers.
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Oct 27, 2015
Good service, quick, caring
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Oct 27, 2015
The movers
suggestions

N/a

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Oct 27, 2015
The crew was nice and helpful. They were very fast and didn't damage anything. I will definitely tell my friends and will use them again. Thank you!
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Oct 27, 2015
On time, efficient as moving, friendly movers and the price was great
suggestions

Nothing at all

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Oct 27, 2015
Effeciency, respectful, and they took care not to break anything or to hit any walls. They also unhooked my appliances and hooked them up again at the new house. They also tightened a loose futon frame without me asking. I'd definitely recommend them to friends and family. They were referred to me from a friend.
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Oct 27, 2015
The crew came on time. Jose Hernandez and his team were very professional in handling the move. They were courteous and caring. I definitely recommend to friends and family.
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Oct 26, 2015
Professional and convenient service
suggestions

Nothing at this time

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Oct 26, 2015
Punctual and I receive the phone call told me the moving time could be advance, it's great. And the workers are friendly and professional. I'll recommend AB moving to my friend and co worker.
suggestions

The moving address on the quotation is correct at first, I told the sales the information is not correct but the new quotation still show the wrong one, supposed the moving address should be more accurate, right?

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Oct 26, 2015
Prices were great movers were extremely nice!
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Oct 26, 2015
Efficient and professional.
suggestions

N/A.

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Oct 26, 2015
They were on time, careful and considerate.
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Oct 26, 2015
They get the job in a timely, yet safe manner. Not a thing.
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Oct 26, 2015
Alex J and his team was fabulous
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Oct 26, 2015
Dany's crew took good care of all my belongings. They were very careful about wrapping items and protect them from the rain (very rainy day here in Plano). Even though 2 glasses of frames where cracked, in general it was a great experience and money well invested.
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Oct 26, 2015
Quick and professional service.
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Oct 26, 2015
They are always so accommodating. I know I can rely on these guys. They have done a number of moves for me.
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Oct 26, 2015
The movers were very pleasant and courteous. They arrived on time. They wrapped everything and were careful. They are great employees and deserve a thumbs up.
suggestions

I sent some email responses that did not get answer about changing to Sunday. When I called I spoke to gentleman who was helpful and professional who made the change. I felt the move took to long resulting in a high price. I have had more efficient moves. For example they did not seem to have enough basic tools to unwrap the items. Many were left wrapped for me to take care of. They for got to use the wardrobes and wrapped my clothes in blankets. Then asked me if I'd like my clothes left on the floor of the closet. I marked my mattress with an arrow and the word headboard in hopes of getting it reversed in the process. It got put in the wrong direction. I told the English speaker to leave the router at my house for my roommate. She called me to let me know her service were interrupted causing me to drive back over and return everything and for them to reconnect. So, more tools to remove shrink wrap. Put an English speaker in charge to insure everyone knows not to move stuff that stays. My expectations were high based on your ratings. I am an apartment Manager that gets asked for a mover recommendation almost daily, unfortunately I can't give it to you. I would rate it a 7 based on better previous moves . Thank you for the many things you did well, the staff could not have been nicer or more courteous.