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AB Moving, Plano

Plano, TX

91%

recommend 7971 surveyed
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Oct 26, 2015
Jose's crew was fast and efficient. They were just plain awesome! I will definitely be using them again.
suggestions

Everything was great!! I cant think of anything that needs improvement.

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Oct 26, 2015
They got right to work. Polite. Efficient.
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Oct 26, 2015
Crews were quick, knowledgeable, polite and respectful.
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Oct 26, 2015
The customer service and service provided by the movers was exceptional.
suggestions

N/A

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Oct 26, 2015
A). You have weekend hours - I did not have to take a vacation day to get this done. B). You wrapped everything - much appreciated. C). Online, detailed contract - very professional. D). Nice employees. And helpful - they tightened screws that needed it - little things. D). Well priced. E). Very flexible. I needed the crew to make four stops and they took it all in stride..
suggestions

Not much. Introduce yourselves to Zora Blankenship at ATRIA Senior Retirement Center on Richardson Drive in Richardson and to realtor Barbara Straughan - Barbara@tsstexas.com. Say I referred you. Ask Barbara if she can refer more realtor names. Best of luck to you.

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Oct 26, 2015
Everyone I dealt with was great. Kyle was most helpful and Raul's crew was awesome. Two extremely nice, hard working guys made a stressful situation much easier for me.
suggestions

I was extremely happy with the entire process.

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Oct 26, 2015
The guys showed up as planned and was very respectful and took care of the goods.
suggestions

Transit time. The distance between my move was about 16.1 miles or according to google maps 20 minutes. Yet it took about an hour to get between the locations. I had originally paid for 3 hours, and because of this long transit time it forced another hour. Kind of looks questionable, and there was no explanation on why it took so long.

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Oct 26, 2015
Arrived on time, worked fast, worked carefully.
suggestions

Can't think of anything

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Oct 26, 2015
The crew was fast and professional!
suggestions

Nothing. Exceptional service

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Oct 26, 2015
They were very thorough and efficient.
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Oct 26, 2015
Fair price and Rene is awesome to work with.
suggestions

Provide a smaller arrival window.

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Oct 26, 2015
The team took their time and were all very careful with our family's furniture and belongings. They also disassembled and reassembled all our large furniture which saved us the trouble of doing that. Very great service!
suggestions

The team was about an hour late arriving, which didn't affect our move at all, but being prompt might be helpful for other moves in the future.

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Oct 25, 2015
The crew was obviously in a rush. They left items at the other apartment. They did a horrible job reassembling furniture. They broke one table. Left the chest of drawers 3 feet from the wall. The failed to reconnect the washer and dryer. The dining table was wobbling when they reassembled it. So I had to take it apart and put it back together myself. I can not in good conscious recommend AB moving. I hate I even tipped them. I could have used that tip to pay the handyman I have to call to connect my washer and dryer.
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Oct 25, 2015
Alex and his crew were phenomenally good! On time and they made us feel like they really cared about our belongings and our home. To say they worked hard and fast is an understatement. Great job!!
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Oct 24, 2015
Showed up on time, cared about my belongings, professional
suggestions

Tried to place exercise equipment on top of my kitchen table. If I had not been standing there. Would have distroyed the table

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Oct 24, 2015
Professionals at AB Moving drive exceptional customer service
suggestions

streamline the document signing process - too many signatures required for pick up and delivery.

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Oct 24, 2015
They move everything you ask and don't break anything
suggestions

They could move a little faster. Also they could check the washer and dryer to make sure it gets set up properly

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Oct 23, 2015
Hard workers. Very very helpful with packing and with take down and set up.
suggestions

Can't think of any thing.

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Oct 23, 2015
We chose AB over the other movers because of price and the thoroughness of the estimate we first received. We recommend them because of how quick and efficient the movers were on moving day.
suggestions

They did a great job and were very careful, but I wish they would have warned us about turning furniture upside down, and we may have taken some things out of a few of our drawers. We also had some pretty decent gashes on a couple of pieces of furniture and a damaged corner on an antique dresser. All-in-all they did a great job, and we never felt they were being careless. Things happen.

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Oct 23, 2015
The guys worked hard! They were very courteous, had a positive attitude and put everything in it's spot.
suggestions

I've got nothing... They exceeded my expectations!

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Oct 23, 2015
The team came right before scheduled time. I paid for 2 movers but the company sent 3 men. The men were swift and diligent in their job. Edgar was the head of the team and he is very knowledgeable and professional. I have recommended them already to my sister that is also moving next week. Keep it up AB Movers....Great company.
suggestions

Impossible to say an entity is faultless but my experience them them was awesome

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Oct 23, 2015
The guys were on time, efficient and there was no damage to furniture or house.
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Oct 23, 2015
The guys were on time, fast and there waas no damage to furniture or house.
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Oct 23, 2015
suggestions

You need better response for call-back and promise to buy back blankets didn't happen. Loading of items into pod was not optimum and movers were not careful with my items/boxes, nor were they careful with my home. One group was better than the others but won't recommend to take a chance on this company in the future.

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Oct 22, 2015
Courteous, helpful and thorough.