Explain the elec paperwork we sign at the beginning. 8 or so signatures before they move anything.
Have more professional employees that don't curse and make you feel as if you're putting them out. They could also be more careful with your belongings and not break things.
Maybe narrow the down the arrival time especially if its first thing in the morning.
Not real sure I was very pleased with everything
More truck. Wait for 2 days to get a truck
NA
N/A
Nothing i could see needs improvement
Timeliness and sending the right size truck based on the initial estimate.
Better commnication up front on payment methods.
Not a thing, everything was spot on!
Provide a 1 hour minimum for small jobs.
Guys didn't bring all the stuff that was asked them of from home, even after both of the household were present all the time. They were in such hurry that they forgot their own dolly. I had to run and stop them to remind they as they sat inside their truck and started moving. It is not that the truck was full, there was lot of space left. They were not honest in their answers, when asked about the tape--as we were run out of our tape--they said, they don't have it, where as he had used the tape just few minutes earlier to pack a box and later towards the end also he used it to pack another box.
Honestly, I cannot think of a thing that you could do to improve. Your business is top notch as are the employees that you hire.
Nothing,everything is great