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AB Moving, Plano

Plano, TX

91%

recommend 7971 surveyed
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Aug 27, 2016
Very edict ent and careful
suggestions

Did a great job will use again!

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Aug 27, 2016
Prompt, courteous, careful, seemingly well staffed with administrative staff and with movers who can work on short notice.
suggestions

More english speaking workers would be beneficial

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Aug 26, 2016
They worked really hard, had great attitudes and took great care of my belongings.
suggestions

I can't think of anything

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Aug 26, 2016
Very careful with belongings
suggestions

Nothing

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Aug 25, 2016
Timely arrival, professional staff. Took great care with my belongings.
suggestions

Nothing at this time, came highly recommended.

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Aug 25, 2016
Service was good. Good packing, shipping and unpacking.
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Aug 25, 2016
They were prompt, efficient, friendly, and AWESOME guys!
suggestions

Nothing. Great job!

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Aug 25, 2016
The men were on time, efficient, helpful. I had a great experience. I had a group of three men. Alex helped put together an antique bed that had been in my garage for 15 years. It was like a puzzle-but he did it.
suggestions

Nothing.

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Aug 25, 2016
Thorough, efficient and friendly
suggestions

Nothing we can think of... very satisfied

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Aug 25, 2016
Excellent customer service. Quick response time. Easy to get estimate. Movers arrived on time.
suggestions

We didn't notice anything that needed improvement.

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Aug 23, 2016
They were so fast and wrapped everything up securely.
suggestions

Nothing - they were great!

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Aug 23, 2016
The moving team is working together, move smoothly, careful on the furniture, and easy to work with.
suggestions

I understand that we have a lot of stuff, but spend almost 10 hours for 1700sqft house seem like a bit long and end up costly. The initial lady who pick up the phone give wrong expectation by indicated it may cost only few (2-3) hours to move for the size of the house. The cleaning lady associate from the company also spend long hours to clean a dusty but empty house. I did not expect this much hours on moving and cleaning, which end up costly for me.

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Aug 22, 2016
Price and quality
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Aug 22, 2016
I have already called in and complaint. The guys who have come to move did not complete the job and said they would do it next day and created a big mess. Pathetic service
suggestions

Reliable people

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Aug 22, 2016
Your three employees that came were excellent. Very courteous, professional and very nice. They moved everything in a timely manner and helped with some questions I had. I would give them a five star rating. The support staff was very helpful as well on scheduling and follow up.
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Aug 22, 2016
Oscar team was great! They went about e and beyond my expectations!!
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Aug 22, 2016
Hardworking and polite
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Aug 12, 2016
Efficient and on time.
suggestions

The guy who told us he hooked up our washer and dryer did NOT actually hook up the washer completely. We had a flood the first night!

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Aug 12, 2016
Ability to schedule my move quickly in the middle of the week. Extremely courteous office and moving personnel.
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Aug 12, 2016
Because is not expensive They are punctual and do their work fast
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Aug 12, 2016
They were meticulous about wrapping the furniture and they were super fast.
suggestions

None

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Aug 11, 2016
Very attractive pricing and crews that work as hard as any other. A very good value.
suggestions

We were moving 2 blocks away ... Your guys seemed to get a little bogged down trying to pack trucks efficiently when it would have been much faster to just get a bunch on quickly and take it over and return for more ... They could have easily trimmed several hours out of the process ... For each crew

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Aug 10, 2016
I don't like any part. Workers were not communicative. They were absolutely slow... While I have no issue with the extra time for wrapping, I had to help unload and unwrap because your movers took a 1.3 HR lunch and took 3 hrs loading me. For a job that required only big items (items I broke down/took apart). After requesting a 1 HR lunch and upon their return, I was told it would take another 3 hrs to unload. When I was told that time would be saved if I could unwrap/unload, I did and it took one hour. Then they damaged my brand new washer and dryer. To which I was told, they'd give me an hour off of the move for compensation. I replied with - the hour for lunch? He said yes and I said that there was no way I was paying for their almost 1.5 HR lunch. They ended up taking 2 hrs off (one hour I worked and the other they ate lunch).
suggestions

I'd say you all have a lot to improve upon and I won't be referring anyone. If asked, I'll specifically state that you all should not be used.

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Aug 10, 2016
Because they did exactly what they offered in the most efficient way possible at the best price!
suggestions

I honestly can't think if any area of improvement... Dany's crew was really professional and efficient.

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Aug 10, 2016
The rate was very competitive.
suggestions

The movers took way too much time wrapping things. Even items that did not need to be wrapped. Why was it necessary to wrap a laundry basket? And that's just one example. An entire hour of the 3.5 hour move was spent wrapping things and resulted in a much more expensive move than I had planned for and it wiped out every last cent I had to my name.