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AB Moving, Plano

Plano, TX

91%

recommend 7971 surveyed
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Aug 21, 2019
suggestions

Very slow and unprofessional

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Aug 21, 2019
Competent and courteous movers
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Aug 17, 2019
suggestions

We wrote a positive review after using AB Moving the first time & never received the 5% discount we were told would receive on the second move. On our second move, The crew broke items & did not tell us. We saw the broken items after they left. We bought them lunch(pizzas) & we found the pizza boxes thrown out on middle of our street a few houses down from our new home. They obviously threw the empty boxes out the window when driving away. Very disrespectful unprofessional, & littering behavior. Finding a trash can is not difficult. That crew also took our upright dolly. We let them use our dolly to help move more items quickly. They did not give it back. We called AB Moving to ask for assistance in retrieving our dolly. The customer service person said someone would email us to assist with retrieving the dolly. However no one has contacted us.

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Aug 15, 2019
I have used AB Moving three times, & would highly recommend them to anyone. The movers are very nice & professional, & they are very timely. I would definitely use AB again!
suggestions

No improvements needed. They are great!

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Aug 15, 2019
suggestions

Broke my dresser to a point that it’s a trash/garbage now, didn’t pack the paintings properly, put heavy stuff on them, also mixed up the dates - packing was scheduled for 7/30 and move for 7/31. The packers did the move on 07/30 and I got to know about that only when they were at new address already

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Aug 14, 2019
Great service
suggestions

Nothing

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Aug 14, 2019
The staff are very friendly follow up on the moving processes and keep you informed from booking till move is completed The moving staff are efficient and aware that time is money so the moving experience is stress free if you prepare as recommended by the AB moving staff
suggestions

Nothing that I can recommend ⭐️⭐️⭐️⭐️⭐️

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Aug 14, 2019
Phillip and Tim were great.....on time and also finish on time great job guys
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Aug 14, 2019
Crews are professional
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Aug 14, 2019
Absolutely
suggestions

No

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Aug 14, 2019
on time, very helpful and accurate with their pricing.
suggestions

nothing at this time

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Aug 14, 2019
professional and on time
suggestions

nothing

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Aug 14, 2019
The moving staff was courteous and polite.
suggestions

Develop better communication between the movers and the main office since the truck arrived 2 hours late. This occurred even after the move time was confirmed 3 times by phone with the move office but never passed on to the actual movers. Paul S.

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Aug 14, 2019
Very professional. Our items were well protected, our furniture was disassembled and reassembled without issue and the boxes put in the right rooms.
suggestions

Nothing

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Aug 14, 2019
suggestions

1). One of the movers had the worst BO I've ever smelled, including three years as a corrections officer. 2) They were purposely going slow to get more money....the wrapped a sleeping bag in plastic wrap I mean come on. 3). They broke several items (of which I have not received a refund) and then lied about it. I found them, using 25 minutes of MY time, trying to repair a bookshelf they broke. Your company is sleezy as shit and I have no problem telling people.

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Aug 14, 2019
Good service, no hidden fee, good staff
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Aug 14, 2019
The group of men that we had for our move were fantastic! They were very friendly and funny! They handled all of our things with care and we more quick and efficient.
suggestions

I was very impressed with the service. In order to improve, I would suggest that you don’t change a thing! Why fix something that isn’t broke?

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Aug 14, 2019
Romo and his crew were quick, efficient and kind. I was apprehensive about cost but they came in under my budget and even repaired the frame on my bed (it was already damaged before they touch it). They came highly recommended to me and I will definitely highly recommend your company (and Romo and his crew).
suggestions

I cannot think of any improvements other than initial communication; took me several tries to get a return call

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Aug 14, 2019
McCray, Katy, and Tray were the most professional and respectful movers I have ever met. They all shook my hand as they introduced themselves. They handled my furniture with care and their time management skills were excellent. As a military wife, I have moved numerous times but this last move with AB movers was definitely the best. I will definitely use them again and will recommend them to anyone that needs professional movers.
suggestions

Nothing. I am very happy with their service

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Aug 14, 2019
Movers were efficient and took great care of our stuff. When the fridge did not fit through the lite hen opening, they figured out a way to get it in without damaging anything.
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Aug 13, 2019
Great job very conscientious very professional very polite you can tell they really enjoyed making the customer feel comfortable with their valuable belongings. Most especially my daughter was happy that’s all that matters to me !! Thank you so very much !!
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Aug 13, 2019
Amazing service, nothing damaged!
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Aug 13, 2019
suggestions

Movers were incredibly inexperienced. The time they took to move our home was over double what was estimated! Moving a single bedroom took over 5 hours! Additionally, they paid 0 attention to how they disassembled the bed and were unable to reassemble it. Rather than let them keep failing, we were forced to send them out with the task unfinished lest they push our costs over a grand. 0/10 Would literally rather hire high schoolers.

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Aug 13, 2019
Quinton, Matt and Juan arrived on time and quickly began loading. I had requested to meet at a storage facility to load boxes first then to our home to load furniture. All 3 gentlemen were professional, making sure our furniture was well wrapped and protected. If you need a company that is priced right, with a team that gets the job done from start to finish I’d say call AB Movers.
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Aug 13, 2019
Quick