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AB Moving, Plano

Plano, TX

91%

recommend 7971 surveyed
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Aug 07, 2019
suggestions

Two of the guys kept moving but the other one was very slow. In fact the other two were getting onto him for taking so long to wrap everything in plastics wrap. It took over 3.5 hours to load the truck and only an hour to unload. It shouldn’t have taken more than 3 to 3.5 hours to move my two bedrooms apartment. I honestly do not feel that my total should have been for a 3 guy crew.

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Aug 06, 2019
Mike Anderson and his crew were amazing! We’ve used AB movers 5 times in the last few years and have never been disappointed! They are always on time careful and very professional. We really love Mike’s crew. LOVE AB movers!!
suggestions

Love them!

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Aug 06, 2019
My family has used AB Moving several times. They have always been on time and professional.
suggestions

N/A

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Aug 05, 2019
Our moving men were excellent!!! They were on time, fast, and efficient. They were careful with the furniture even though some items already had dings, they wrapped them as if brand new. They were so organized! My two guys Rich and Lee were AWESOME!! I have used AB moving twice now and will use them again.
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Aug 05, 2019
I like most that AB Moving is on time and keeps a person updated with delays. My possessions were moved without incident. I was really pleased with the disassembly/reassembly of the beds and table, as well. The movers, Quinton, Antonio, and Javier were fast, friendly, professional and good at their job. Might I add that Antonio is a master of the shrink wrap. Thanks you guys!!
suggestions

Nothing that I can see at this time.

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Aug 05, 2019
They were professional and efficient workers.
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Aug 05, 2019
suggestions

The sense of urgency from this crew was slow compared to previous crews, and a lot phone checking was a priority for one guy. It felt like this job was being milked for time.

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Aug 05, 2019
Giood Service and Professional Movers.
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Aug 05, 2019
Fast and friendly service.
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Aug 05, 2019
I already recommended. Very easy to work with and made my move almost seamless.
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Aug 05, 2019
Prompt, courteous and professional in all aspects of moving my daughter. It was a very challenging move as the gentlemen had to take very heavy, bulky furniture from a third floor apartment. The move was completed without any damage and done in a timely manor. I’m certain we’ll use them again in future moves. AB came recommended to us too!
suggestions

Nothing comes to mind.

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Aug 05, 2019
suggestions

Paid for 3 men for packing/moving , and I got 2 men and a 15 year old.

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Aug 05, 2019
Professional, clean, efficient, careful, and so, so nice!!! Ricky and his crew were just wonderful!
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Aug 05, 2019
Prompt, professional, service ever time. Packed our furniture and boxes into PODS for us this time. Great job of efficiently packing the space very tightly as needed.
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Aug 05, 2019
They are dependable. They don’t waste time. They take care to wrap everything. They have good hourly rate. I have referred them many times and used them to move many times.
suggestions

Have a referral program to get money off a move if someone books a move and gives your name as the person who referred them.

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Aug 05, 2019
We’ve had local movers & cross-country movers. The AB team we had for a local move was professional & just really nice guys.
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Aug 05, 2019
suggestions

The job was rushed and I'm not mad about that but 2 screws on my kids bunk beds was stripped.. then they tried to lie and say someone else did it but that's impossible as Rooms to Go delivered and put the beds up AND the beds hadn't been touched since the move. So the bottom bunk is not useable until i buy new screws.. Screws on one of the dressers were screwed too far to where they were showing on the outside of the wood (almost went completely through).. They tried to tell me that all of my things wouldn't fit in the truck and thought that i would change my mind when they told me about having to pay another trip fee.. when i said i didn't mind paying they changed their tune and made everything fit.. but if i would've said oh it won't fit.. then don't worry about it.. i would've been stuck trying to find out how i was going to get my washer and dryer to my new apt.. i feel like they tried to get over on me..

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Aug 05, 2019
Fast and friendly service. Also, upfront and honest with their prices.
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Aug 05, 2019
The team worked fast and were very careful. Professional too! Definitely will use them again.
suggestions

Nothing

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Aug 04, 2019
Finished job in a fair amount of time
suggestions

When they got there the main guy was thorough and that was cool but he made it sound like I wasn’t prepared- like i didn’t know how much it was going to be. I just wanted to get started so I was probably anxious to start but it was kind of annoying

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Aug 04, 2019
suggestions

Dropped and dented my washer. Scratched my wood floor after being told multiple times not to drag boxes or furniture. Scratched my dryer.

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Aug 04, 2019
Your man arrived on time, took great care and preparing our pressure to be moved. Moved quickly and professionally. Without any problems whatever.
suggestions

No suggestions

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Aug 04, 2019
Able to quickly accommodate a last minute move schedule date. Movers arrived on time, were very friendly and accommodating. Handled all furniture carefully and nothing was damaged.
suggestions

Provide up front estimate for the number of hours to complete the job and warn the customer if there's an expectation that time will be exceeded. I expected the move to take about 7-8 hours based on other companies moving estimates. Factored in an additional 1-2 hours for a few small additional items that were added into scope once they arrived. AB Moving took 11.5 hours to complete the job - some of the disassembling and wrapping of furniture was unnecessary given the destination was only a mile away.

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Aug 04, 2019
I have used this company twice now and I am pleased with their services. They are reliable, quick, and efficient. Great customer service !
suggestions

No suggestions

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Aug 04, 2019
suggestions

I’ve used y’all twice in the past, both times paid for 2 movers & received 3. This time, because my move was bigger, I went ahead & paid for the 3 man crew. But unlike the other times, the 3rd man in this crew was someone’s little brother & didn’t know what to do & didn’t do the same amount of work as the others or the workers in the past. I’ve referred two people to your company, Jenn/James Epperson & Karen Nejtek, but didn’t receive my referral rewards or a price break on my recent move. It was a disappointing process, for sure.