The movers kept stopping on hourly clocked time! Never again will use or recommend this moving company
Non
It took an hour for the movers to load the truck I had roughly 10 boxes a bed frame and a mattress and box spring and some containers with shoes. One of the movers scratched up my guest bedroom door moving an arm chair into the room. Then they claimed they couldn’t hook up my dryer because the coil was too small coils are one size fit all all he had to do was adjust the clamps to make it larger or smaller to fit. The coil he claimed was too small was damaged and I had to go purchase a new one
Nothing
Ok
The guys that came out on Saturday to move me was the worst mover I have ever experience in moving for the money that I paid. I would have did better hiring two random people off the street, because I had to pay someone else to move my stuff that same day. The whole purpose of hiring the moving company so I wouldn't have to move anything my self due to my injury (my foot). So no I would not recommend this company.
Nothing
In the past, AB moving has been great, but this time around, the movers were slow, the truck had major issues (took them almost an hour to fix the ramp), and when I started helping, they started going quite a bit faster. They also did a barely mediocre job (at best) protecting our items and the new house- several small parts missing, a pair of wall gouges, and a bed frame they wrapped was wrapped so tightly it actually broke or bent several of the attachment points. The movers as people were very nice, and "good guys"... just slow and comparatively inexperienced compared to my previous moves with AB moving. 11.25 hours to move a fully packed-up 3 bedroom apartment into a house is a bit long, especially at the rate we were paying.
Nothing that I can think of
It was a very bad service. For a moving job of 3 hr, your team took 6 hrs to complete. It was very slow service and at least one person was resting all the time even though you claim that you sent 3 men people. The reason I chose AB moving is I had your server couple of years back but now I'm not going to use your service again and I will not let anyone I know will use your service. It's Frank and team who did the bad job and was not even worth of doing this job.
A soundbar wasn't moved to my new property and now I need to replace it. Pretty frustrated at lack of communication and timeliness of responses.
I can't think of a thing they could do to improve. It was great!
Be faster
Nothing! They did great!
Well this time was a severe let down. The crew was a contracted crew and they hustled to load the truck from the house I was moving out of but failed to listen to my requests for the house I was moving into. Several things were broken and even though they attempted to repair the items the whole experience was a huge let down. I wish I had better things to say. The crew was polite though. They did hustle on the move out but when it came time to unload it was like a whole other crew showed up. So disappointing.
suggestions
The moving crew that was sent was not able to moving my furniture even after I told the person that on the phone that gave me the quote that it was a very big and heavy desk.