SkipioReviews

AB Moving, Plano

Plano, TX

91%

recommend 7971 surveyed
Leave A Review
Icon recommended true
Aug 06, 2018
Yes, this is the second time I have used AB. They are efficient and everything got to it's destination in one piece. Lynn B
Icon recommended true
Aug 06, 2018
The team was incredibly hard working, friendly, and helpful. Worth every penny - would use this company again!
Icon recommended true
Aug 06, 2018
Very polite and careful
suggestions

Unload a little quicker

Icon recommended false
Aug 05, 2018
suggestions

The main guy hustled and was thorough. Maybe a bit too thorough. The obvious second guy was just average. The third man was dead weight. I was irritated it took 30 minutes to tie everything down after the apt. was emptied. What was man #3 doing? In addition, I didn't ask anyone to put anything together. Just get it inside and unwrap and leave. All in all they milked me for and extra hour or 45 minutes in my opinion!

Icon recommended true
Aug 05, 2018
Easy scheduling process. Great communication. Reasonable pricing. Movers were courteous, quick, and careful.
Icon recommended false
Aug 05, 2018
suggestions

I would never recommend your company! Your workers took forever to move a one bedroom apartment. They deliberately had a long conversation outside of their truck prior to driving to the second location. My friend saw them after I left. Plus it took them more than half an hour to arrive at the second location. I called them and they said, they were at a gas station gasing up. I think you should come prepared with a full talk if you know you are being paid by the hour. After they took their sweet time wrapping my furniture they still chipped off a big chunk of wood from the footboard of my bed, and scratched the door really bad. The mover kept making small talk conversation with me as if I wasn’t paying him by the hour. Telling me, “sooo they left you all alone to do the dirty work”. I regret hiring your movers, I paid $565 for a one bedroom, I only had a living room, and a bedroom and 10 boxes. There’s no way that should have been almost $600!!!!

Icon recommended false
Aug 05, 2018
suggestions

Movers were slow and went a full hour over estimated time

Icon recommended true
Aug 05, 2018
Did a good job.
Icon recommended true
Aug 05, 2018
I have used AB Movers for the past 4 years which include 4 moves for myself and my family and have never been disappointed. Always professional and the best customer service. I will never use another company no matter the size of the move AB Moving will always be my choice.
suggestions

My movers were a little late outside of the time frame.

Icon recommended false
Aug 05, 2018
suggestions

Damaged furniture and furniture that is missing still like a 55-58inch Samsung flatscreen TV

Icon recommended false
Aug 05, 2018
suggestions

Missing a few items. Didn’t walk the truck when done.

Icon recommended true
Aug 05, 2018
The movers were professional, skilled, at what they do and friendly. I would definitely use them again.
suggestions

Everything was fine no complaints

Icon recommended false
Aug 05, 2018
suggestions

My last move will be my last time using you AB Moving for my moving needs. Crew took a lunch mid move. Very unprofessional and company is a joke

Icon recommended false
Jul 18, 2018
suggestions

I've used AB moving twice before however this third time the movers were terrible. They moved very slow and i felt they were milking the clock. On more than a handful of occasions i saw one guy working and the other 2 standing around watching the one guy working. They also took over an hour to arrive at the final destination when we got there in 20 minutes. I eventually had to call them to find out where they were but was not given any explanation. I was also asked to buy them lunch which i did not know i was expected to do. Where is this in the contract? It took 12 hours for 3 guys to move a 3 bedroom house that was already completely packed in boxes, minus the furniture. In my previous moves with the same number of rooms it took half that time. We were also guilted into tipping since they "spent so much time" moving us. I will never use this service and i will be sure to spread the word.

Icon recommended false
Jul 16, 2018
suggestions

I have used AB moving company several times before my last time. Everything went well - I'm a returning customer. however, my last experience with AB moving company has been a horrid one to say the least. The moving company moved my furniture into my new place of residence and were unable to locate the legs to my couches . However, after going thru several of boxes - I was able to locate them. However, my bed has yet to be re- assembled do to the fact the moving company misplaced or failed to mention where they put the screws to my bedroom set. This has been a nightmare with me sleeping on the couch and floor for the past week. I have yet to hear back from anyone at AB moving company since my complaint. To this day - I'm still waiting on some type of response. Very - Very Disappointed customer - who entrusted my life with your company on previous occasions.

Icon recommended true
Jul 15, 2018
Quick, friendly, efficient.
suggestions

Nothing.

Icon recommended true
Jul 14, 2018
The movers were professional and quick. I would definitely recommend anyone looking for a moving company to go with AB moving
Icon recommended false
Jul 13, 2018
suggestions

They broke the freight elevtor by wedging one of my boxes in the doors. They then took 3.5 more hours than quoted to unload my things and refuse to refund the time they went over. I now have an attorney involved.

Icon recommended true
Jul 13, 2018
Very Professional, fast service
Icon recommended true
Jul 13, 2018
The guys were great fast and efficient. They did there job no standing around burning time. They were very careful with my furniture and I had no problems as far as damage. AB moving is very economical, they do not over charge. I will diffently use them again. Awesome job guys thank you!!!
Icon recommended true
Jul 13, 2018
The guys were great and very professional. They did there job and did not stand around to talk they kept moving. Very careful with my furniture as well. On top of it all very AB charges you accordingly they do not over charge. I actually was expecting to pay more then what I was charged. I will definitely use them again and strongly recommend there services.
Icon recommended false
Jul 13, 2018
suggestions

What they did to me, and what they stole from me

Icon recommended true
Jul 12, 2018
From scheduling the movers to the move itself, everything was handled efficiently and professionally. I may not spell their names correctly, but Monso, Jose and Aron worked so hard and moved quickly to load an unload. They were careful and very nice to work with. I recommend AB Moving and would use them again. Thank you for a job well done.
suggestions

I can't think of anything to improve.

Icon recommended true
Jul 12, 2018
The guys were courteous, hard working and fast!
Icon recommended true
Jul 12, 2018
Quality of your personnel - Arissa is our favorite crew leader
suggestions

Be more consistent on your pricing. I never know what the price per hour will be.